PRIVACY POLICY
Last updated: September 1, 2026
Something Lovely, also known as SLVLY, respects your privacy. This policy explains what information may be collected when you visit slvly.com, create an account, purchase a membership or product, or otherwise interact with the website. It also explains how that information is used and what choices you have.
Information We Collect
When you visit this website, the site and its hosting provider may automatically collect limited technical information, including your IP address, browser type, device information, referring page, requested pages, and the date and time of your visit. This information may appear in routine server and security logs and is used to operate, protect, and troubleshoot the website.
Membership Accounts
When you create a free or paid membership account, we may collect information including your username, email address, password, membership level, membership status, registration date, and related account activity.
Passwords are handled through the website’s account system and are not displayed to us in readable form.
This information is used to create and manage your account, provide access to membership content, communicate with you about your membership, and provide customer support.
Orders and Purchases
If you purchase a membership or product, we may collect information needed to complete and manage the transaction. This may include your name, email address, billing address, shipping address, telephone number if requested, purchased items, membership level, order amount, payment status, transaction identifiers, and order history.
We use this information to process and fulfill orders, manage memberships and subscriptions, send transaction notices, provide support, process refunds, prevent fraud, and maintain appropriate tax and accounting records.
Payments
Payments may be processed through Stripe, WooPayments, WooPay, or another payment provider made available during checkout. Depending on the payment method you select, additional providers—such as Klarna, Amazon Pay, Apple Pay, Google Pay, or your card issuer—may also process information necessary to complete the transaction.
Payment information submitted during checkout may be transmitted to the applicable provider for payment processing, fraud prevention, recurring billing, refunds, dispute handling, and related transaction services.
Something Lovely does not store your complete payment-card number or card security code. We may receive and retain limited transaction information, such as the payment method, card type, last four digits, expiration date, transaction identifier, payment status, and subscription status.
Payment providers may collect and process your contact, billing, transaction, payment-method, device, and technical information according to their own privacy policies.
Comments
When you leave a comment, we collect the information entered in the comment form, along with your IP address and browser user-agent information. This information is used to display and manage comments, reduce spam, and protect the website from abuse.
An anonymized version of your email address may be provided to the Gravatar service to determine whether you use it. If your comment is approved, your Gravatar profile image may be displayed publicly beside your comment. Gravatar is operated by Automattic, whose privacy policy is available at https://automattic.com/privacy/.
Information You Send Us
If you contact us by email, we may retain your message, email address, and any information you voluntarily provide so that we can respond to you and maintain appropriate business records.
Cookies
If you leave a comment, you may choose to save your name, email address, and website in cookies. These convenience cookies allow the comment form to remember your information and may remain on your device for up to one year.
WordPress, WooCommerce, and the membership system may also use cookies or similar technologies to:
Keep you signed in;
Recognize your membership status;
Maintain account and security sessions;
Remember items placed in a shopping cart;
Support checkout and payment processing; and
Remember certain site preferences.
Disabling or deleting cookies may prevent account, membership, cart, or checkout features from working correctly.
Embedded Content
Pages or articles may occasionally contain content embedded from another website, such as a video, image, or social-media post. Embedded content behaves as though you visited the originating website directly. That provider may collect information, use cookies, or monitor your interaction according to its own privacy policy.
How We Use Information
Information collected through this website may be used to:
Operate, maintain, and secure the website;
Create and manage membership and customer accounts;
Provide access to membership content;
Process purchases, subscriptions, recurring payments, refunds, and cancellations;
Fulfill and deliver orders;
Send account, membership, order, and payment notices;
Display, moderate, and respond to comments;
Respond to questions, support requests, or business inquiries;
Detect spam, fraud, abuse, or technical problems;
Maintain tax, accounting, and administrative records; and
Comply with legal obligations.
How We Share Information
We do not sell your personal information.
Information may be processed by service providers that help operate the website, including web-hosting, payment-processing, security, spam-detection, email, shipping, fulfillment, and technical-service providers.
Payment and transaction information may be shared with Stripe, WooPayments, Automattic, WooPay, Klarna, Amazon Pay, Apple Pay, Google Pay, card networks, financial institutions, or another payment provider selected or made available during checkout. This information is shared as necessary to process payments, manage recurring subscriptions, prevent fraud, issue refunds, and handle disputes.
Order information may be shared with shipping or fulfillment providers when necessary to deliver a purchased product.
We may also disclose information when reasonably necessary to comply with the law, protect the website or its visitors, investigate abuse, enforce agreements, or defend legal rights.
Data Retention
Membership and account information may be retained while your account or membership remains active and for a reasonable period afterward for support, security, administrative, and legal purposes.
Order, payment, subscription, refund, and transaction records may be retained as necessary for tax, accounting, fraud-prevention, dispute-resolution, and other legal or business requirements.
Approved comments and their associated metadata may be retained indefinitely so that conversations remain intact and future comments can be recognized.
Email correspondence and technical records may be retained for as long as reasonably necessary for business, security, administrative, or legal purposes.
Payment processors and other service providers may retain information according to their own retention policies. Information that is no longer needed may be deleted or anonymized in the ordinary course of operating the website.
Your Choices and Rights
You may review or update certain account information through your account page. You may also request access to, correction of, or deletion of personal information we hold about you.
You may cancel a paid membership or recurring subscription through the available account controls or by contacting us. Canceling a membership or closing an account does not necessarily require the deletion of transaction records that must be retained for legal, tax, accounting, security, or recordkeeping purposes.
You may disable or delete cookies through your browser settings. Doing so may affect account, membership, cart, checkout, and other convenience features.
Children’s Privacy
Something Lovely is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so that it can be reviewed and removed where appropriate.
Data Security
Reasonable administrative and technical measures are used to protect information handled through this website. Complete payment-card information is processed by the applicable payment provider rather than stored by Something Lovely.
However, no website, payment system, or internet transmission can be guaranteed to be completely secure.
Changes to This Policy
This policy may be updated when the website, its services, payment providers, or data practices change. The revised version will be posted on this page with an updated date.
Contact
Questions or requests concerning this Privacy Policy may be sent to: